Country of Domicile
This website is governed by the laws of South Africa and BaoBao Wholesaler (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
This website is owned and maintained by BaoBao Wholesaler (Pty) Ltd based in South Africa trading as BaoBao with registration number 2014/014554/07.
1.1 This website is operated by BaoBao Wholesaler (Pty) Limited (also referred to here within as “we or “us”) and the assigned domain address is found at www.baobao.co.za (“the website").
1.2 Please read these terms and conditions (“these terms”) before using the website. By accessing or using the website you agree to be bound by these terms, including any amendments which may be made to them from time to time. If you do not wish to comply with these terms you should not use the website.
1.3 BaoBao Wholesaler may at any time alter any aspect of the website (including the goods and services offered through it, and your rights to access it), and we may remove content and introduce new content. These terms apply to any new features (including new services) introduced to the website.
1.4 We may alter these terms at any time, and you will be bound by any new terms posted on the website from time to time.
2. Content of Website
2.1 The website provides information for prospective buyers, and advertises and sells products.
3. Exclusion of Liability
3.1 Under no circumstances will BaoBao Wholesaler (Pty) Ltd or its employees or agents be liable in contract, or any other means to compensate users of the website for any loss (including consequential loss), injury or damage arising directly or indirectly from use of the website and its advice and other contents, from any interruption in the availability of the website, or from any inaccuracy, error, or omission in the information provided, including any loss, injury or damage arising as a result of any negligence by BaoBao Wholesaler (Pty) Ltd or its employees or agents.
3.2 You the user access this website entirely at your own risk. We do not warrant or guarantee that any material on the website will be uncontaminated and free from computer viruses. You are responsible for implementing virus and other security checks.
4.1 All orders placed through the website will be considered an offer to purchase the goods in accordance with these terms.
4.2 We may at our discretion accept an order for all or any of the goods listed in the order. Acceptance takes place when the goods leave our warehouse. If we have stock shortages and have dispatched only part of the order to you, we have accepted the offer to purchase only in relation to that part. Ownership of the goods passes to you when we accept your offer. We may refuse to accept an order for any reason, including where:
a. the goods are out of stock or discontinued;
b. you have incorrectly ordered to much of a particular product or products;
c. Payment is not honored ; or
d. there has been an error in the pricing or description of the product.
4.3 If we refuse to accept an order, we may contact you to advise how you should amend the order to enable us to accept it.
4.4 Delivery of goods is done at fee determined by a courier company. Goods may also be collect from our warehouse.
4.4 Subject to product availability, manufacturing time and receipt of payment, customers will be given a delivery or dispatch time.
4.5 If an order is to be delivered to a location outside of South Africa, customers must use their own courier company and are liable for any taxes and customs duties.
5.1 Payment options accepted- You may make payment on an order via EFT or direct transfer into the BaoBao Wholesaler bank account the details of which will be provided on quotations and invoices.
5.2 We will not process or accept your order until we receive payment in cleared funds.
5.3 All prices given are in South African Rands (ZAR) and all payments must be made in South African Rands (ZAR)
5.5 If any payment is declined, dishonored or reversed, we may at our option charge you administration fees, for the inconvenience, time and expense we will need to go to resolve the matter.
6. Delivery and Risk
6.1 All times which we state for delivery are estimates only. All deliveries are done through the use of a 3rd Party. Should our preferred carrier experience service delays we will use reasonable endeavours to ensure that delivery is made by the stated date, but we cannot fully guarantee dates or times.
6.2 We will not be liable for any loss or damage resulting either directly or indirectly from a failure to deliver on or by a specified date.
6.3 Risk of any loss, damage or deterioration of or to the goods will be the responsibility of the “customer” once the goods leave our warehouse. Once the goods leave our premises the goods belong to you and it is your responsibility to insure them if you wish to do so
6.4 We are not obliged to deliver the goods to you if we are unable to do so as a result of matters which are beyond our reasonable control.
6.5 Please ensure that you list the address correctly where the order is to be delivered
7.1 If you are a “consumer” as defined in of the Consumer Protection Act no 68 - 2008 (“the Act”), we will meet our obligations under the Act.
7.2 In addition, if you do not wish to keep a particular product after you have received it you may return it to us for any reason, provided that the following conditions are met:
a. the product must be unopened, unused, and in the same condition which we provided it to you in; and
b. we must receive it not later than 7 calendar days from the time it was dispatched to you.
7.3 Where you have returned goods to us on the basis of your rights under the Act, we will at our election replace the goods or provide you with a refund.
7.4 Unfortunately we will require the customer to pay the delivery costs for returning the goods to us. Where you have returned goods are defective or do not meet the required standard we will at our discretion reimburse you for the delivery costs on provision of acceptable proof of delivery costs incurred.
7.5 You must provide proof of purchase for all returns.
8.1 When you place an order, or when you call our offices, we may collect the any or all of the following information about you:
a. your name and contact details;
b. the products you order; and
8.3 We will only use or disclose the information you provide in order to fulfill a request made by you, or otherwise where we are required or permitted by law to do so. Such situations include where we are required in court proceedings to do so, of we need to enforce a debt against you.
9. Linked Websites
9.1 This website may provide hypertext links to websites on the Internet which are operated by other people who offer products and services which we believe may assist you.
9.2 These links are for your convenience only and we have no control over the content or availability of other websites on the Internet. We make no representations about other websites or their content (even though you may access those other websites through this website). We do not accept any responsibility for the content of other websites and are not be liable for any loss, injury or damage caused by or in connection with use of or reliance on any such content, or the use of goods or services available through those websites.
10. Intellectual Property
10.1 BaoBao Wholesaler (Pty) Ltd, and third parties who have given us permission to use them, own various intellectual property rights in the content and design of this website, including:
a. the BaoBao logo and imagery; and
b. copyright in the text, graphics, photographs, information and other content on the website, and the look and feel of the website.
11.1 To the extent possible at law, these Terms apply as both contractual provisions and non-contractual disclaimers, so will apply regardless of whether these Terms constitute a contract.
Copyright BaoBao Wholesaler (Pty) Ltd. All rights reserved